Versatile and skilled in the hospitality industry | Inspiring professional in the retail industry
Talented marketer | Business expert

Simo Solantaus

My mind is set for

"Every workplace should have one Simo"
Marjo Sieppi
Multi-talented in Hospitality Management | Experience Economy Producer | Entrepreneuer

Versatile and skilled in the hospitality industry
Inspiring professional in the retail industry
Talented marketer
Business expert

Simo Solantaus

My mind is set for

"Every workplace should have one Simo"
Marjo Sieppi
Multi-talented in Hospitality Management | Experience Economy Producer | Entrepreneuer

Versatile and skilled in the hospitality industry
Inspiring professional in the retail industry
Talented marketer
Business expert

Simo
Solantaus

Ajatteluni keskiössä on

"Kaikilla työpaikoilla tulisi olla yksi Simo"
Marjo Sieppi
Hotelli-, ravintola- ja matkailualan moniosaaja | Elämyspalveluiden tuottaja | Yrittäjä

Work Experience

Every customer is an opportunity to create long-lasting and profitable business. It’s not just about understanding our customers’ needs, but also exceeding their expectations in everything we do.

I have gained significant experience in customer interface while working as a customer service representative, store manager, and entrepreneur. Along the way, I have met customers from all over the world, and my goal has always been to make them smile.

I have also developed a lot in business management and in supervisory work. I have learned that with skillful leadership, we can make our employees thrive. When the team is motivated and excited, the result is a successful and reputable company.

As an entrepreneur, I have learned important things about managing customer relationships, personnel management, marketing, and various aspects of business finance. Overcoming challenges is essential for growth and success.

Get to know my work experience in more detail through the buttons below.

Let’s grow together to a new level.

Jobs related to retail sector

  • Eezy kauppa Uusimaa Ltd | 8/2023-

    Sales person (On-Call worker for financing studies)

  • Joblink Ltd | 8/2023-

    Sales person (On-Call worker for financing studies)

  • Eezy Kauppa Helsinki Ltd | 12/2022

    Sales person (On-Call worker for financing studies)

  • Extraajat Helsinki Ltd | 8/2019-3/2020

    Sales person (On-Call worker for financing studies)

  • Oasis Food Ltd | 2013-2016

    Merchant

  • Deliservice Punnitse & Säästä Ltd | 2012-2013

    Store Manager

  • Deliservice Punnitse & Säästä Ltd | 2010-2012

    Sales person

Gained experience

Jobs Related in Hospitality Sector

  • Wellbeing 365 Ltd (Kyykylä Manor) | 2021-2022

    Sales and marketing assistant, waiter, kitchen assistant, events

  • Barona Horeca Ltd (Mikkeli) | 7-9/2021

    Assistant Waiter

  • Visit Espoo | 1-3/2020

    Intern

  • National Museum | 6-8/2018

    Intern

Gained Experience

Other Jobs 1995-2010

Childcare worker

Research assistant

Content creator of information boards

Cleaner

Harjoittelut

Majalux Glamping
(1/2024-)

During my internship, I will be developing new website for Majalux, enhancing services through service design, and designing a social media campaign.

You can check out the Majalux Glamping website I’ve created by clicking here.

Visit Espoo
(1-3/2020)

Visit Espoo is a tourism marketing organization whose mission is to attract business and leisure travelers to Espoo. My internship at Visit Espoo was part of my studies in hospitality management. During the internship, I gained knowledge and skills in maintaining tourist information, customer service, and content creation for social media channels. Additionally, I assisted in meetings, events, and fairs.

Kansallismuseo
(6-8/2018)

My first internship related to my hospitality management studies was at the National Museum in the Public Programmes and Events unit. During the internship, I was involved in event planning, marketing, and execution. After each event, we evaluated the impact of the events. Additionally, I conducted customer research among museum visitors.

Internships

Majalux Glamping
(1/2024-)

Majalux Glamping is a luxury camping destination in Southern Savonia. During my internship, I will create a new website for Majalux, develop services through service design and implement a social media campaign to increase customer base and internationalization in German-speaking Europe.

Visit Espoo
(1-3/2020)

Visit Espoo is a tourism marketing organization whose mission is to attract business and leisure travelers to Espoo. My internship at Visit Espoo was part of my studies in hospitality management. During the internship, I gained knowledge and skills in maintaining tourist information, customer service, and content creation for social media channels. Additionally, I assisted in meetings, events, and fairs.

National Museum
(6-8/2018)

My first internship related to my hospitality management studies was at the National Museum in the Public Programmes and Events unit. During the internship, I was involved in event planning, marketing, and execution. After each event, we evaluated the impact of the events. Additionally, I conducted customer research among museum visitors.

Education

Learning and development are a continuous process throughout life. I realized this when I found myself in need of new tools for developing digital services.

The DigiMuuntamo training in Mikkeli ignited a spark in me towards becoming a professional in digital service design and marketing. The second phase of the “Simo, a top digital professional” project focuses on responsible e-commerce and digital marketing.

My additional training, combined with my previous skills, makes me a true professional in business development in both the private and public sectors.

Let’s work together to examine your company’s service paths and make them more profitable and customer friendly.

Check out my training below for more information.

Responsible E-Commerce & Digital Marketing

Tredu | 10/23 - 4/24
Responsible E-Commerce & Digital Marketing Training

  • Planning, Execution, and Analysis of Marketing Communication Assignment
  • Responsible Marketing
  • Designing and Implementing a Web Service
  • Designing, Updating, and Maintaining an Online Store
  • Utilizing InDesign and Photoshop in E-commerce Design
  • Customer Experience Enhancement and Service Design

The training provides skills for working in the business field in tasks related to online commerce and marketing communication. It deepens and diversifies knowledge of communication tools, digital marketing skills, and responsible online store management. The training covers marketing, online commerce, as well as media tools and methods, considering responsibility in various areas and business operations.

Diamond Entrepreneurship

KasvuEsedu | 5-6/23
Diamond Entrepreneurship Training

  • Market and Competitor Analyses
  • Customers and Customer Segments
  • Business Plan
  • Marketing Plan
  • Operating Environment
  • Service Design
  • Financial Management and Calculations

The training focused on creating a business plan. It covered developing a business idea, analyzing internal and external factors affecting the business, conducting market research, understanding product development, crafting a marketing strategy, and addressing financial considerations.

DigiMuuntamo - New Growth with Digital Skills

KasvuEsedu | 9/22 - 3/23
Digital Tranformation Training

  • HTML, CSS, Bootstrap and WordPress
  • Website Security
  • Fundamentals of Python Programming
  • Customer-Centric Digital Services
  • GitHub Version Control
  • Content Production - Image Processing, Video Editing, and Text Production
  • Virtual 360 Environment

During the training, I discovered my passion for designing digital services and realized that this is something I truly want to pursue and excel in. I firmly believe that the knowledge and skills I gained from the training are crucial factors both now and in the future.

Service Business Management (BA Hospitality Management)

Laurea UAS | 8/17 - 11/20
Tourism and Service Business Management Education
(Bachelor of Hospitality Management)

  • Hover over the study section with your mouse to get more information.
  • Flexible Customer Service -As a Bachelor of Hospitality Management Now and in the Future
    -Quality in Food Services
    -Legislation on Regulating Liquor Licences and Certificate in Food Hygienei
    -Service-oriented Swedish
    -Intercultural approach to Design Thinking
  • Customer-Oriented Service Business Developer -Customer-Oriented Services
    -Customer Relationship Management
    -Cost Accounting and Pricing in a Service Company
    -Service Business and Marketing
    -Operating Environment
  • Service Innovation Developer -Business Game
    -Corporate Social Responsibility
    -Service Innovations
    -Developing Service Systems
  • Complementary Conpetence in Hospitality Management -Food Tourism
    -Hotel Management
    -Developing Conference and Congress Services into an Experience
    -Event Management
  • Language Skills and International Competence -Go abroad - Multicultural teamwork and Student mobility
    -Fokus på kundrelationer (Swedish)
    -Preparatory Swedish
  • Queen Margaret University (Edinburgh) -Entrepreneurship in Hospitality, Tourism and Events
    -Event Management and Evaluation
    -Events Destination Development
  • Expert in a Work Community -Internship 1: National Museum
    -Internship 2: Visit Espoo
  • Expert in Development and Workplace Innovation -Tools for Professional Development
    -Work Search and Work in the Future
    -Working Life Competences
    -Project Management and Communication
    -Research and Development Methods

Throughout my studies, I acquired extensive knowledge and skills in developing and delivering sustainable, customer-centric services, utilizing marketing and service design methodologies as tools.

Skills

I am a skilled and versatile professional with extensive experience in international environments, working with people from diverse cultural backgrounds. Having lived in both the UK and the USA, I have developed excellent interpersonal skills and the ability to work effectively with versatile individuals.

I strongly believe that my international experience has enhanced my ability to understand and cater to the needs of customers.

Click on the topics below for more information on my expertise.

Me

Our personal qualities determine how we approach work and projects. My passion is reflected particularly in my work ethics. My commitment and precision ensure that my work is always of high quality.

When working under pressure, I always keep in mind the British saying “Keep calm and carry on”. As a CEO, I have found this to be the most effective way to handle changing situations. I am always ready to find a solution to unexpected challenges so that I can return to normal work rhythm.

In my free time, I enthusiastically enjoy new experiences, but also find joy in relaxing at home with a good book or movie.

Learn more about me through the images below.

Hobbies

Long walks in the nature

Swimming

Disc golf

Skiing

Pilates

Personality

Cheerful

Passionate

Calm

Social

Friendly

Interests

Cooking

Museums

Thriller literature

Movie nights at home

Traveling

Hobbies

Long walks in the nature

Swimming

Disc golf

Skiing

Pilates

Personality

Cheerful

Passionate

Calm

Social

Friendly

Interests

Cooking

Museums

Thriller literature

Movie nights at home

Traveling

Contact

If I sparked your interest, please feel free to get in touch using the form below or email.

    Thank you for visiting my page, and have a great day ahead!